Last updated: 03/12/2025
This policy explains how we collect, use, store, and protect your personal data when you use our website or place an order with us.
1. Who We Are
TCG Smiths is an online shop that sells trading cards and related goods.
Contact: contact@tcgsmiths.com
If you have questions about this policy, please contact us.
2. What Data We Collect
We may collect the following:
Information you give us
• Name
• Email address
• Delivery address
• Payment information (handled through our payment provider Stripe, not stored on our servers)
• Messages you send through our contact form or email
Information collected automatically
• Your IP address
• Pages you visit
• Browser type
• Cookies needed for basic site features
3. How We Use Your Data
We use your data to:
• Process and send your orders
• Contact you about your order if needed
• Improve the website
• Handle any support questions
• Send marketing emails if you choose to sign up
We do not sell your data to other businesses.
4. Legal Basis for Processing
We use your data because:
• We need it to complete your order
• You gave us consent for things like marketing emails
• We have a valid need to run our business and keep the site safe
5. Marketing Emails
We only send marketing emails if you choose to join our mailing list.
You can stop these emails at any time by clicking the unsubscribe link or by contacting us.
6. Sharing Your Data
We may share limited data with:
• Payment providers
• Delivery companies
• Web hosting partners
We only share what is needed for them to do their job.
We do not share your data for unrelated marketing.
7. Cookies
Cookies help the site run smoothly.
We use them for:
• Login sessions
• Checkout
• Basic site tracking
You can turn off cookies in your browser, but some parts of the site may not work as expected.
8. Storage and Security
We keep your data on secure servers and take steps to protect it from unauthorised access.
We keep your data only as long as needed for legal, tax, or business reasons.
9. Your Rights
Under UK data rules, you can:
• Ask for a copy of your data
• Ask us to correct inaccurate data
• Ask us to delete some or all of your data
• Ask us to stop using your data for marketing
• Ask us to limit how we use your data
To use any of these rights, contact us at the email above.
10. Third Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices of those websites.
11. Children
Our site is not aimed at anyone under 16. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this policy now and then. Any new version will be posted on this page, with the date changed.
13. Contact Us
If you have any questions about your data, please contact:
Email: contact@tcgsmiths.com